Insurances Accepted
Services may be covered in full or in part by your health insurance. If not covered in full, you
will have an out-of-pocket cost per session for a co-pay/coinsurance or toward your
insurance deductible. We do not determine insurance benefits so you will need to contact
your insurance provider to understand your specific plan’s benefits and costs. Please call
the number on the back of your insurance card and ask for member services to confirm your
coverage. You will want to ask things like:
● Do I have mental health benefits?
● What is my deductible, and has it been met?
● How many sessions per year are covered?
● What is the coverage amount per session?
● Does my plan have telehealth coverage?
Your insurance provider may ask what CPT codes will be used. We bill the first
appointment to insurance using CPT code 90791, and follow-up appointments are billed
using CPT code 90837.
If your insurance is out-of-network, appointments must be paid out of pocket. You may
contact your insurance provider to see if your plan includes out-of-network benefits. If so,
we can provide a superbill (an itemized receipt you can submit to your insurance provider
for potential reimbursement after paying for services out of pocket). Please note that we do
not submit out-of-network claims or communicate with your insurance provider. It is your
responsibility to verify your plan’s reimbursement policies and procedures.
Self-Pay
We offer the option of self-pay for uninsured or out-of-network clients, or for clients who
wish not to use their insurance. Using insurance requires that a diagnosis be submitted, as
treatment must be deemed “medically necessary.” If you are concerned about a diagnosis
remaining on your permanent medical record, or prefer not to frame your concerns in a
medical model, you may choose to self-pay rather than billing through insurance.
Reduced Fee
Reduced fee services are available on a limited basis. Please email us for more information.
Payment
Our billing team submits in-network claims to insurance companies on your behalf. Clients
are responsible for confirming benefits prior to the first appointment. All payments are
required to be charged via credit, debit, HSA, or FSA card. We do not accept cash, checks,
or third-party payments.
Terms
All clients are required to keep a valid credit, debit, HSA, or FSA card on file and sign a
consent for automatic billing. This ensures therapy is not interrupted by financial matters.
Your card is securely stored in our secure Electronic Health Record system. Your card will
be charged for the cost of your session (if paying out of pocket), any copay/deductible/etc.
as indicated by insurance (if billing to insurance), and in case of any late
cancellation/no-show fees.
Cancellation Policy
If you do not attend a scheduled session and fail to provide at least 24 hours’ notice, you
are responsible for the full session fee. Insurance cannot be billed for missed appointments.
